Refuse
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What to do with rubbish that can’t be recycled
We collect non-recyclable household rubbish from your refuse (green) bin every two weeks. Make sure your bin is out by 7am on collection day with the lid closed.
We cannot collect your refuse bin if it has any of the following:
- Stones, gravel, rubble
- Garden waste, soil
- Sharp objects
- DIY home improvement waste
- Carpet and underlay
- Commercial or building waste
- Partially full or full tins of paint or household chemicals
- Clinical waste
How to get rid of extra rubbish
We do not collect bags of waste that are on top of, or at the side of bins.
If you have extra rubbish, DIY waste or household chemicals you must dispose of these at one of the Household Recycling Centres (‘the tip’).
Clinical waste
Hazardous waste such as syringes, needles, lancets and sharps pose a significant health risk and need to be disposed of safely.
Do not place any syringes, sharps and lancets in the green waste bins – you may not only be risking your own health but that of the operatives that pick up the waste.
Using a special ‘yellow sharps box’ is the safest way to dispose of hypodermic needles, lancets and sharps. These are available on prescription from your local GP surgery or can be purchased directly from the pharmacy at a small cost. Once full, boxes must be returned sealed to either your local surgery or to one of the pharmacies in Gloucestershire participating in the take back scheme.
Personal hygiene products such as nappies, adult continence items, sanitary and first-aid waste should be double-bagged and placed in the refuse bin.
Additional or replacement bins
Blue recycling bins and food caddies can be ordered free of charge online using our self-service portal, under the ‘request it’ tab.
We do not issue extra refuse bins unless in exceptional circumstances. We will issue one further bin where an excessive amount of clinical waste is produced. Families of five or more who are already recycling and using the food waste service but are still producing excess waste may also apply to be considered for one extra bin. Please telephone customer services on 01684 295010 for a discussion. Extra bins cost £40.00 and there are no dispensations.
